Although we all like to think that those on the outside of the prison are as committed to justice and discipline as the staff of a prison, this is not always the case. Sometimes, a relative of a prisoner is engaging in conversations that may compromise the security of the prison. Securus Technologies, a leading provider of inmate communication systems, recognizes this potentially harmful possibility. Securus has implemented Investigator Pro, a software solution that allows prison staff to search a phone call’s recording to see if there is something weird going on. Stay up to date with Securus on Linkedin.com.
“It also identifies other inmates that may have called that party,” adds Michael Kester, the Chief Operating Officer at JLG Technologies. Mobsters who are running bribery gangs in large prisons can no longer operate under cover. Each evil kingpin can be easily identified. If he has been calling too many people on the outside with suspicious requests, staff can be quickly notified.
Securus Technologies is happy to bring a new level of safety and excellence to prisons. They know that one of the most frustrating things about being incarcerated is not having a way to chat with friends on the outside. Securus has designed their communication system with recording software, video chat, and even a digital complaint form, to help both staff and prisoners have fewer concerns.
Securus Technologies currently has an A+ rating from the Better Business Bureau for their quality actions as a company in correcting complaints and providing supurb service to their customers. Securus Technologies was founded in 1997 with the goal of making the life of prison staff and prisoners much easier. They have succeeded in that goal, primarily because of their devotion to quality and innovation. Although some competitors often receive customer complaints of fraudulent behavior, Securus Technologies is careful to reconcile all complaints they receive.