Securus Technologies Continues to Grow

Securus Technologies announced on January 4, 2017 that the prison tech company has reached a deal to acquire payment processing company, GovPayNet. This deal is the latest in a number of acquisitions that will broaden Securus’ market share in government technology solutions.


GovPayNet was founded in 1997 and quickly became a player in government payment credit and debit processing. The company’s services are used by over 2,300 agencies that cover over 26% of counties in the United States. The company processes payments for property tax, cash bail, traffic and criminal fines, and various other payments. The company will continue to operate under the name GovPayNow but will integrate their services with Securus.


Securus Technologies was founded in 1986 and is the premier prison technology provider in North America. The company services over 3,500 agencies in nationwide, to include jails, prisons, emergency response agencies, and many other institutions. Over 1.2 million inmates have used Securus’ services in the past year and that number is ever growing. The goal of Securus is to make the world a better place to live and looks forward to the enhanced capability that comes with this transaction. The company is headquartered in Dallas, Texas with three other regional offices in the United States.


Securus Technologies’ Facility in Using Technology to Solve and Prevent Crimes

Securus Technologies got established in 1986 with its local headquarters situated in Dallas, Texas. It is a prison technology firm offering above 2,200 correctional services throughout the U.S and Canada. It had invested over $600 million in patent rights, know-how, and attainments in July 2016. The company acquainted itself with the knowledge of controlling illegal imports of cell phones, receiving the consent of its Managed Access Solutions in 2016 in departments of correctional facilities. It partnered with Harris Corporation on “cell Defender” technology in 2016. The wireless containment solution introduced in 2017 advanced to the current illegally imported cell phones connecting to mobile networks.

Securus Technologies is essential in providing criminal and civil technology resolutions for investigation, community safety, monitoring and corrections inclusive of crimes against inmates. The prisons officers prevent and solve crimes making the atmosphere safer. The executive officer and chairman of Securus stated that on average, once on a weekly basis, a new service or product is advanced aiding the prison officers who enforce the law and administer corrections to resolve and avert crimes. The principal task was to keep the society safer including the parolees, inmates and their families.

Customer’s comments indicated that the technology enabled them to use their phone calls information in obtaining search licenses to fraudulent members, monitoring calls for the inmates on the use of alcohol, issuing threats, the suspicious conversation involving the transfer of money or drug businesses. Aiming at improving investigations, jail security, and public safety hence promoting an aggressive investigative mindset. It has also enabled the facility customers to identify the suspects and put them in custody and even recover valuable items like assets and money.

Securus Technologies’ commitment is in providing emergency responses, public information, incidents control, convicts self-service and products and services monitoring with the aim of making the world a safer place. The company serves more than 3450 public safety, corrections agency, law enforcement agencies and more than 1,200,000 inmates in North America.


Catching Escaped Inmates Using the Securus Technologies Phone System

My job as head of the fugitive task force is making certain that we get a perimeter set up within the hour of being notified an inmate has escaped. Every person this inmate comes in contact with is in danger because the inmate will do just about anything to enjoy their freedom. The perimeter is designed to slow down their progress, unless of course they have a huge head start.


We were hunting an escaped gang leader who had an eight hour head start, so the perimeter was useless at this point. With the help of his gang members, he could be states away by no if not out of the country. With so many people in the network that could help him, we really were in a tough spot here and the clock was ticking that we get him caught before he commits more crimes.


When I heard that Securus Technologies installed a new inmate call system in the jail he escaped, I had a thought that I could use the system to catch this fugitive. Everything about this Dallas TX based company appeals to me, from the CEO Rick Smith, to his 1,000 employees that all believe that their mission is making the world a safer place.


So I was quickly trained on the LBS software, and days later the covert alert feature tipped me off to chatter between high-ranking gang members in jail thinking they were discussing our suspect in secret. What the inmates were talking about on the phone was keeping the fugitive secure until another inmate escaped, then both were going to meet up over the border. This helped us to keep the one inmate from ever getting his chance at escape while setting a unit to the location of the safe house and catching the suspect while he was in bed sleeping at four in the morning.


Industry should ‘bake off’ and give us cake instead of lawsuits

I recently applied to be a pen pal with a woman in prison through a program at my church. In researching the subject, a press release came up regarding a lawsuit over technology. This peaked my interest because the technology was for prison communications.

Googling it, I learned that the US Bureau of Justice Statistics estimated that over 2 million adults were incarcerated in US Federal, state prisons and county jails. Meaning, that out of every 110 of your friends and neighbors, one of them is likely in prison right now. Learning about this process for the first time, I wondered, how do all these people communicate with the world? Talk to their loved ones? Enter Securus. The Press release was titled “Securus Challenges Global Tel Link (GTL) to Technology Bake Off” with an independent judge deciding between Securus and GTL.


From offices in Dallas, Texas, Securus Technologies serves over 2,600 law enforcement agencies. A leading provider of civil and criminal justice technology solutions, Securus links over 1,000,000 inmates across North America.

When they announced the challenge to its main competitor, GTL, to find who has the most complete product set, capital and expense-efficient platform, as well as, the best customer service and related metrics, they were offering the opportunity to showcase and exchange ideas to benefit all concerned. Which is after all, all of us.


Richard A. Smith, CEO at Securus explained that with an independent judge to evaluate the two products would not be a fair comparison to GTL due to Securus’ much larger investment in product and services.


Securus Technologies Holiday Gift of Christmas Video Visits

Technology innovations have become highly advanced in the previous decade. It has made communication much easier. Today, people can communicate in different ways and with a variety of devices. The latest technology has made communication perfect between people that are both close and far. Technology advancements has made communication a much more personal experience. Such advancements in technology has been more pronounced in correction facilities.


A few years ago, a regular communication to people in correction facilities was primarily via a landline phone. Currently, many correction facilities no longer use such landlines. Securus Technologies has created a change by introducing mobile services and video visitation services. I find that the change in communication has been mainly due to developments by the innovative company.


Securus Technologies believes in public safety and making the world a better place. The firm has achieved this through creation of technologies such as the Christmas visitation visits. The nature of services has seen its market growth increase. The government has contracted the company to work in their facility. The video visitation program is highly beneficial to correctional facilities. It eases visitation congestion for people in correction facilities.


Securus Technologies is a company that deals with millions of prisoners every year. The company’s primary goal is safety for everyone. It is known all over the country for what they can do. The company continues to create innovative ways to promote safety on a weekly basis. Dedicated employees have gone on a mission to find technology developments.

I believe that the Christmas video visitation visits as highly beneficial to inmates. Inmates in correction facilities across the country will use the communication network to communicate with friends and family. The technology developed by Securus creates the best link between friends and relatives at home. Once the link is established, inmates communicate with their loved ones in real time. The inmates can see everything that is going on at home. The visitation program ensures that inmates are not left out during the festive season.


The video visitation program is creative because people do not want to visit prisons during Christmas. Instead, people want to spend time at home with their families. The video visitation program is critical for families that want to share a moment with their locked members. Securus has connected more than one million inmates. Parents in correction facilities have children at home. Even though they are locked up, they may want to communicate with them. Securus Technologies has made all these possible.



Securus Technologies Helping Prison Staff Increase Efficiency and Safety

Although we all like to think that those on the outside of the prison are as committed to justice and discipline as the staff of a prison, this is not always the case. Sometimes, a relative of a prisoner is engaging in conversations that may compromise the security of the prison. Securus Technologies, a leading provider of inmate communication systems, recognizes this potentially harmful possibility. Securus has implemented Investigator Pro, a software solution that allows prison staff to search a phone call’s recording to see if there is something weird going on. Stay up to date with Securus on


“It also identifies other inmates that may have called that party,” adds Michael Kester, the Chief Operating Officer at JLG Technologies. Mobsters who are running bribery gangs in large prisons can no longer operate under cover. Each evil kingpin can be easily identified. If he has been calling too many people on the outside with suspicious requests, staff can be quickly notified.


Securus Technologies is happy to bring a new level of safety and excellence to prisons. They know that one of the most frustrating things about being incarcerated is not having a way to chat with friends on the outside. Securus has designed their communication system with recording software, video chat, and even a digital complaint form, to help both staff and prisoners have fewer concerns.


Securus Technologies currently has an A+ rating from the Better Business Bureau for their quality actions as a company in correcting complaints and providing supurb service to their customers. Securus Technologies was founded in 1997 with the goal of making the life of prison staff and prisoners much easier. They have succeeded in that goal, primarily because of their devotion to quality and innovation. Although some competitors often receive customer complaints of fraudulent behavior, Securus Technologies is careful to reconcile all complaints they receive.


Securus Video Visitation – Everyday from Securus Technologies on Vimeo.

Securus Has Established More Positive Technology For Our Jails

Securus is still the leading company when it comes to technologically advancing the way inmates in jail interact with the general public. Securus was the first company to help inmates talk face to face with their loved ones. Now, Securus has taken this a step further. They are offering jails to cause inmates to use a digital system for all of their paperwork.

This means inmates will have to fill out all of their firms, file for a public attorney, and file a grievance through the use of digital technology. This can be done in one of two ways. The first way this can be done is through the use of a computer of laptop. Inmates will have the information displayed to them for so many minutes, and they will have to fill out all of the forms they associated with their situation. The second way this can happen is through the use of the telephone. Inmates can talk on the phone and hear the questions from a specific form in an automated fashion. The inmate can then answer all of the questions.

Securus does not charge a lot for this service, and there are payment plans available for all jails, regardless of how big or small. Many jails have already purchased this technology, and they are all very happy. These jails are starting to realize how much money they are saving from this Securus program. For starters, jails will no longer have to order hundreds of different forms every month. Moreover, inmates will be able to do everything themselves; a guard or clerk will not have to sit with them, as it is when filling out a form. This means jails will save money by not having to hire a person for this specific position. Inmates’ information will be kept more in order, too.